Effective Date: December 2026
Quantum AI Latvia ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our automated trading platform and services.
By using Quantum AI Latvia, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
Personal Information
When you register for Quantum AI Latvia, we collect the following personal information:
- Identity Data: Full name, date of birth, nationality, government-issued ID documents
- Contact Data: Email address, phone number, residential address
- Financial Data: Bank account details, payment card information, transaction history
- Profile Data: Username, password, trading preferences, risk tolerance settings
- Verification Data: Documents required for KYC (Know Your Customer) compliance, such as proof of identity and proof of address
Usage Data
We automatically collect certain information when you access our platform:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Statistics: Pages visited, features used, time spent on platform, click patterns
- Trading Data: Trade history, performance metrics, platform interactions
- Cookies and Tracking: Session data, preferences, analytics information
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- To create and manage your trading account
- To process transactions and execute trades through our AI platform
- To provide customer support and respond to your inquiries
- To send important account notifications and platform updates
Legal Compliance
- To verify your identity and comply with KYC/AML regulations
- To prevent fraud, money laundering, and unauthorized access
- To comply with legal obligations under EU and Latvian law
- To respond to lawful requests from authorities
Platform Improvement
- To analyze usage patterns and improve our AI algorithms
- To enhance user experience and platform functionality
- To conduct research and development for new features
- To monitor platform performance and security
Marketing Communications (With Consent)
- To send promotional offers and trading education content
- To inform you about new features and platform updates
- To provide personalized recommendations based on your trading activity
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Contractual Necessity: Processing is necessary to perform our contract with you and provide trading services
- Legal Obligation: We must process certain data to comply with AML/KYC regulations and other legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention and platform improvement
- Consent: For marketing communications and non-essential cookies, we obtain your explicit consent
4. Information Sharing and Disclosure
We may share your personal information with the following parties:
Partner Brokers
To execute trades on your behalf, we share necessary information with our regulated broker partners. These brokers have their own privacy policies and data protection obligations.
Service Providers
We work with trusted third-party service providers who assist us with:
- Payment processing and fraud detection
- Cloud hosting and data storage
- Customer support services
- Analytics and platform optimization
- Marketing and communication platforms
These service providers are contractually obligated to protect your data and can only use it for specified purposes.
Legal Requirements
We may disclose your information when required by law or in response to:
- Court orders, subpoenas, or legal proceedings
- Requests from law enforcement or regulatory authorities
- Situations involving threats to public safety or national security
- Enforcement of our terms and conditions or protection of our rights
Business Transfers
If Quantum AI Latvia undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmissions are protected with 256-bit SSL/TLS encryption
- Secure Storage: Personal data is stored on encrypted servers in secure data centers
- Access Controls: Strict authentication and authorization protocols limit data access to authorized personnel only
- Two-Factor Authentication: Optional 2FA adds an extra layer of account security
- Regular Security Audits: We conduct periodic security assessments and penetration testing
- Employee Training: Our team receives regular training on data protection and security best practices
While we implement robust security measures, no system is completely secure. Users should also take precautions to protect their account credentials and notify us immediately of any suspected unauthorized access.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Active Accounts: Data is retained while your account remains active and for a reasonable period afterwards
- KYC/AML Records: Identity verification documents are retained for at least 5 years after account closure, as required by anti-money laundering regulations
- Transaction Records: Trading history and financial records are kept for 7 years to comply with tax and regulatory requirements
- Marketing Data: If you opt-out of marketing communications, we retain suppression records to honor your preferences
After the retention period expires, we securely delete or anonymize your personal information.
7. Your Privacy Rights (GDPR)
Under GDPR and Latvian data protection law, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete personal information
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Limit how we use your data in specific situations
- Right to Data Portability: Receive your data in a structured, commonly-used format and transfer it to another service
- Right to Object: Object to processing of your data for direct marketing or other purposes
- Right to Withdraw Consent: Withdraw previously given consent at any time
- Right to Lodge a Complaint: File a complaint with the Latvian Data State Inspectorate or your local data protection authority
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
Quantum AI Latvia uses cookies and similar tracking technologies to enhance your experience on our platform:
Types of Cookies We Use
- Essential Cookies: Required for platform functionality, such as maintaining your login session
- Performance Cookies: Help us understand how users interact with our platform to improve performance
- Functional Cookies: Remember your preferences and settings for a personalized experience
- Marketing Cookies: Track your activity across websites to deliver relevant advertisements (with your consent)
You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality.
9. International Data Transfers
Quantum AI Latvia operates primarily within the European Union. However, some of our service providers may be located outside the EU. When we transfer personal data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions confirming that the destination country provides adequate data protection
- Binding Corporate Rules for intra-group transfers
- Your explicit consent for specific transfers
10. Children's Privacy
Quantum AI Latvia does not knowingly collect personal information from individuals under 18 years of age. Our services are intended for adults only. If we become aware that we have collected personal data from a minor, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- Posting the updated policy on our website with a new "Effective Date"
- Sending an email notification to your registered email address
- Displaying a prominent notice on our platform
We encourage you to review this Privacy Policy periodically. Continued use of our services after changes become effective constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Quantum AI Latvia
Email: [email protected]
Subject Line: "Privacy Inquiry - [Your Name]"
For complaints related to GDPR compliance, you may also contact the Latvian Data State Inspectorate:
Latvian Data State Inspectorate (Datu valsts inspekcija)
Address: Elijas iela 17, Riga, LV-1050, Latvia
Phone: +371 67 22 31 31
Website: www.dvi.gov.lv
Last Updated: December 2026
This Privacy Policy applies to all users of Quantum AI Latvia. By using our platform, you acknowledge that you have read and understood this policy.